Domestic Abuse
For advice on Domestic Abuse please see the information below 
For advice on Domestic Abuse please see the information below
Hourglass – Action on Elder Abuse – Advice and information on abuse of older people.
Black Association of Women Step Out (BAWSO) – service to Black and Minority Ethnic women and children, made homeless through a threat of domestic violence or fleeing domestic violence in Wales
Monday – Friday 9am – 16.45 pm
24-hour helpline: 0800 7318147
COVID Update: The office is temporarily closed due to the COVID -19 crisis; however, we are still accessible via telephone.
Dyn Wales – The Safer Wales Dyn project provides support to Heterosexual, Gay, Bisexual and Trans men who are experiencing domestic abuse from a partner.
The Safer Wales Dyn helpline lets you speak confidentially to someone who can listen to you without judging your situation.
Dyn Helpline: 0808 801 0321
Monday – 10am – 4pm
Tuesday – 10am – 4pm
Wednesday – 10am – 1pm
Open 24/7 to listen to and support victims of domestic abuse and sexual violence
Tel: 0808 80 10 800
Text: 078600 77 333
Webchat: www.gov.wales/live-fear-free
Relate Cymru is the national charity for relationship support in Wales.
N.B. There is a charge for some services. Information about live chat and telephone counselling can be found here:
COVID Update: We have increased the availability of our highly trained counsellors to support everyone’s relationships during this unprecedented time.
In light of the COVID-19 outbreak and in line with national Public Health Advice, some changes have been made to our service delivery for those at risk of Domestic Abuse. Swansea Council’s Domestic Abuse Hub and IDVA Project (referral only) continue to operate, providing safety advice and emotional support to those currently at risk, and can be contacted by telephone.
As always, if you or someone else is in immediate danger please call 999 and ask for the police.
Swansea Women’s Aid – offers empowerment, safety and support for women and children experiencing domestic abuse.
COVID Update: Refuges and safe houses – up and running. If a space becomes available, each referral will be assessed on the outcome of a corona virus health risk assessment and current state of play in refuges in relation to the virus and existing residents.
The Domestic Abuse Information, Support & Empowerment Project (DAISE Plus) provides one to one support to women who are experiencing or have experienced domestic abuse. Support is offered on either an appointment or drop-in basis.
COVID Update: Drop in suspended. Pre-booked face to face appointments not available and support offered over phone instead. Public number has additional people staffing it so we can handle more incoming calls and support workers lined up to do crisis support/information giving etc. as a back-up to this. If support is not viable over the phone, we are offering 2 face to face appointments a day at Bond St. These can only be booked on the day and will be subject to health risk assessment.
SWAN – evening outreach offering window service only on Monday and Thursday nights; crisis support being offered face-to-face subject to health risk assessment ; phone support available.
